Author Archives: chintan

“Building a customer-centric organization is crucial to achieving exponential growth” - Avinash Bhandari Most companies (when small and owner run) are customer-centric to start with. But customer-centricity, a critical element of business success, gets lost as companies start to grow and become larger. Business leaders of growing organizations must therefore

“Growth is not just about growing your sales or your profits. It is also about growing your employees” - Avinash Bhandari While employees, because of their capabilities, commitment and hard work make the organization grow, it is the responsibility of the organization to ensure that the employees continue to grow

“Developing a shared vision, communicating your strategy and building alignment are critical to achieving success during the growth phase” - Avinash Bhandari Our experience of achieving 100X growth in a short span of less than 10 years has taught us that achieving exponential growth is less about shop floor productivity

"Customer preferences, priorities, thought process and behaviors change with time. Is your Business Design still relevant?" - Avinash Bhandari Business leaders, therefore, must re-evaluate the robustness of their Business Designs. Continuously. And specially when there are outsized market disruptions. The customers that I was serving as part of my Business

“Scaling-up the enterprise requires a completely different mindset, a different skill set and very different management systems in comparison to the initial build-up stage of an enterprise” - Avinash Bhandari India possibly has the largest number of small and midsized enterprises in the world. However, the number of enterprises transiting

“Executing the strategy well is as important as the strategy itself” - Avinash Bhandari Developing a winning and differentiated strategy is very important. However, the importance of strategy development is certainly not more than its brilliant execution. Strategies hold potential but delivering on the potential & contributing to the company

“The single biggest problem in business is staying with your previously successful business model … one year too long” - Lew Platt, Hewlett Packard Nothing more highlights the importance of reinventing the business design “in time” than this quote of Lew Platt. When customers move, profits also move with them.

“Great business designs are like great product designs” - Avinash Bhandari A great product design is a combination of superb engineering and great imagination. Similarly, a great business design is a combination of superb knowledge about customer and profits. The business design needs to be “reinvented” as value migrates in

“Operations excellence and cost optimization alone are not sufficient to achieve exponential and profitable growth” - Avinash Bhandari Earlier microblogs talked about opportunity IDENTIFICATION, opportunity SIZING and opportunity SEIZING. While opportunity identification is the art of looking out into the horizon, connecting the dots and generating advanced patterns, opportunity sizing

“Future belongs to those who see possibilities before they become obvious” - John Sculley Businesses have always had to deal with the changing external environment, but the pace and abruptness of change now is shocking even to the new generation of business leaders. The changes were possibly more linear, continuous,